Phone coverage
Every call answered.
An AI receptionist that picks up when your team cannot: nights, weekends and holidays included. It books appointments into your EMR, checks insurance, and hands off to a person when it should.
What it does
Built for practices that miss calls and lose patients because of it.
Answers every call
Calls are picked up around the clock, including after hours, so patients do not reach a voicemail box.
Books into your EMR
Appointments go straight into your schedule through your EMR's API, instead of a note for someone to type later.
Checks insurance
Insurance details are collected and checked on the call, ahead of the visit.
Hands off to a person
When a call needs a human, it is handed over, with what was already said.
How we work with you
- 1
Tell us what is slowing you down
A short conversation about how your practice works today, and where time or revenue is being lost.
- 2
We plan it with you
We propose what to build, how it fits your software, and what it costs. Pricing is built around your practice, not a fixed package.
- 3
We build it and run it
We set it up, test it with made-up data, switch it on, and keep running it, because we run these systems ourselves.
Good to know
- Phone coverage is built and run by the same team as MedOne, so it shares your practice's setup.
- Patient information is handled under the same HIPAA safeguards. Read the security overview.
- Availability depends on your practice and EMR. Ask us.
Questions
Does the AI replace our front desk?
No. It answers when your team cannot, and hands the call to a person whenever it should.
Which EMRs does it book into?
It books appointments into your EMR through its API. Tell us which EMR you use and we will tell you how it would connect.
Is it available for my practice?
Talk to us. We will tell you where it stands and what setting it up would involve.
Stop missing calls.
Tell us about your practice and we will show you how it would work for you. No patient information needed.
Book a demo